For instance, a small network with one or two switches and a firewall is unlikely to require much documentation.
Comprehensive network documentation is of crucial importance, because it supports your MSP’s troubleshooting activities and can help you more quickly identify the root cause of any network issues.ĭifferent networks and organizations take varied approaches to network documentation, because the documents that are relevant to one enterprise may not be relevant to another. The documentation that’s maintained should give administrators insight into the network and how it performs. This documentation can encompass a range of specialized and technical information that’s included according to its relevance. Network documentation refers to the practice of capturing and maintaining records related to your network and the devices connected to it. Thus, it’s only natural network documentation is critical to ensuring the long-term success of your business.
As an MSP, both the reliability of your network and the maintenance of customer networks are an incredibly important part of the service you offer. We’ve often discussed the importance of IT documentation for managed services providers (MSPs), but it’s also important to break down the various types of technical documentation.
